Returns & Exchanges
At Troll Co., we stand by the quality of our workwear and apparel, offering a 30-day window for returns or exchanges on all items in original, unwashed condition. We want to ensure you have the right gear for the job, so we've made our reclamation process as hardworking and straightforward as you are.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back or exchange.
- 2.Print Your Label
Follow the prompts to generate a prepaid shipping label, which will be sent directly to your email for easy printing.
- 3.Pack Your Gear
Securely pack your items in the original packaging if possible, ensuring all tags are attached and the product is free of wear.
- 4.Drop Off and Track
Hand your package to the designated carrier; once our warehouse receives and inspects the goods, your refund or exchange will be processed within 5-7 business days.
